Policies

2024 Clients & Orders

All 2024 orders will be delivered as scheduled. We are no longer taking on clients for 2024. We are accepting clients requests for 2025. If you are interested, please email us at atelier@andreeciccarelli.com

Timeline and Rush Orders

Our production time is 10 - 12 weeks standard for bridal gowns. Our rush schedule is as follows.

8 Weeks — $150, 6 Weeks — $250, 4 Weeks — $350.

Unfortunately, we cannot offer rushes under 4 weeks.

Shipping & Pick Ups

All of our bridal pieces that are shipped are sent via FedEx.

Standard
$25 - 2-4 day transit

International
$85 - 6-10 business days

Overnight (Domestic Only)
$65 flat rate

Alterations

At this time, we do not offer alterations on any of our gowns or items.

Cancellations & Returns

All gowns, ready-to-wear, separates, and accessories are made to order, so unfortunately we do not accept any returns. We allow a 24-hour window from the time of order submission for full cancellation and refund. After that, if you choose to cancel your order, you will still be responsible for the purchase price. 24 hours after the order has been submitted, we do not offer refunds. All sales are final.

International Buyers:

International buyers will be responsible for any duties, taxes, or VAT imposed by the customs department in your country. When your item is shipped it will be shipped at the value that you paid for the item. Unfortunately, we cannot mark the item as a gift to avoid duties. Please check online with your customs department to find an estimate of what that may be ahead of time.

By making a purchase with us, you agree to all the terms and policies of Andrée Ciccarelli LLC.

For Terms of Service & our Privacy Policy, please click the links.

Photography Credits:

Photography by Amy Spirito Photography, Model Michelle McHugh from Maggie Agency, Hair & Makeup by Rachael Berkowitz, Jewelry from Hannah Florman Jewelry, Location Studio 9 at Thread Tech, Process Photography & Videography by Kyle Barber, Photography by Megan Holloway, Models Haley Krafton & Elizabeth Deese of Maggie Agency, Hair Styling by Cassandra Broccoli of Rhode Island Wedding Hair, Make Up by Jennifer of JMV Makeup Studio, Florals by Elizabeth of BeGrowCo, Location at the Garrison Inn in Newburyport, MA.